Track Your Order
Every Nuvexx order includes tracking from our warehouse to your door.
How it works
- When your order ships (usually within 1–3 business days), we email you a tracking link.
- Click the link in that email anytime to see your package's live status.
- Tracking can take 24–48 hours to activate after shipping — that's normal.
Haven't received your tracking email?
Check your spam folder first. If it's been more than 3 business days since you ordered and there's no tracking email, contact us at Nuvexxsupport@gmail.com with your order number and we'll sort it out.
Package not moving?
International packages sometimes pause at customs or sorting hubs for several days — this is normal. If there's no movement for over 10 business days, email us and we'll investigate with the carrier.